La Poule Bleue - Terms & Conditions

1. Provisions applicable and acceptance of general terms and conditions

All reservations for stays in the guest rooms La Poule Bleue in Beblenheim are governed by these general terms and conditions.
Unless otherwise stipulated, the client is deemed to have read these terms and conditions and to have accepted all the clauses thereof at the latest when the down payment on the reservation is made or upon taking possession of the room.

2. Establishment of the contract and payment of the price

The reservation takes effect and constitutes a rental agreement once the client has sent the owner a down payment of 30 % of the amount of the price of the stay. Taking possession of the room also constitutes a rental agreement. The prices are understood inclusive of all charges, excluding any supplements.
The balance due for the stay is to be settled upon arrival at the owner’s. Payment for consumption and additional services not provided for in advance will be made to the owner at the end of the stay. Unless otherwise indicated, all payments effected on site are made in cash only. 

3. Cancelling the contract

The owner must be notified by letter, phone, e-mail of any cancellation by the client. If the cancellation is made more than 30 days before the start of the stay, the down payment will be refunded in full. In other cases, the owner retains the down payment. If the cancellation is made less than 48 hours before the start of the stay, the owner retains the down payment and reserves the right to claim the balance of the price of the accommodation. If the stay is cut short, the owner retains the price corresponding to the cost of the accommodation and the additional services requested but not used. If the stay is cancelled by the owner before the start date of the stay, he must inform the client of this by all possible means. The sums paid will be refunded to the client immediately.

4. Arrival, departure and length of stay

The client must arrive on the day stated, at the time indicated. In the event of a late or deferred arrival, the client must inform the owner. Unless otherwise agreed with the owner, client will leave before 11.00 am. Transfer and subletting are forbidden. 

5. Use and occupation of the premises

The client must respect the quiet nature of the premises and use them as intended. The stay is reserved for a specific number of people, including babies and infants
Pets are not accepted.
Clients are asked not to smoke.
Clients undertake to return the room and furniture made available to them in good condition.

6. Disputes

Any complaint relating to the inventory must be reported immediately to the owner.

 

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